01The challenge
The answers exist, but they are scattered and risky to act on
Most questions on a textile floor already have an answer somewhere. It sits in the ERP, a buyer's email thread, a Google Sheet, an SOP, a purchase order or a QC report. Finding it usually means walking over to someone, or messaging them and waiting.
Acting on that answer is riskier. One wrong write into a live ERP or a shared production sheet can stall a shipment, so any AI tool allowed to change those systems carries that risk with it.
Departments also keep their information apart, for good reason. Merchandising has no business reading dyeing's recipes. A chatbot that pools the whole company's data into one index fixes the search problem and creates an access problem in its place.
We set Mavick one job. Give each department a trustworthy answer from its own data, quickly, and let people act on it without breaking anything.


